Privacy Policy

Chisl Group (Pty) Ltd and Chisl Ltd

Effective Date: 31 October 2024

1. Introduction

Chisl Group (Pty) Ltd (South Africa) and Chisl Ltd (UK) (together, “Chisl Group”, “we”, “us”, or “our”) are committed to protecting the privacy and personal information of our clients, employees, applicants, and website users.

We comply with applicable data protection laws, including the Protection of Personal Information Act, 2013 (South Africa) (“POPIA”), the UK General Data Protection Regulation (“UK GDPR”), and the Data Protection Act 2018.

This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information.

2. Company Details

South Africa Entity:
Chisl Group Pty Ltd
Byls Bridge Office Park
Olivenhoutbosch Road
Centurion, 0157
South Africa

United Kingdom Entity:
Chisl Group (UK)
Warnford Court
29 Throgmorton St
London, EC2N 2AT
United Kingdom

Contact Email:
compliance@chislgroup.com

Chisl Group has not appointed a dedicated Information Officer or Data Protection Officer. Responsibility for data protection compliance rests with company management.

3. Personal Information We Collect

  • Identity & Contact Data: Names, email addresses, phone numbers
  • Employment Data: Employee and applicant information
  • Client Data: Business-related information
  • Technical Data: IP addresses, browser type, device info
  • Usage Data: Website interactions, cookies, analytics

4. How We Collect Information

  • Email and telephone communication
  • Contracts with clients
  • Recruitment and employment processes
  • Website usage (cookies and analytics)

5. Purpose of Processing

  • Delivering professional services
  • Managing client relationships
  • Recruitment and HR administration
  • Marketing communications (where permitted)
  • Legal and regulatory compliance

6. Legal Basis for Processing

Under POPIA (South Africa):

  • Consent
  • Contractual necessity
  • Legal obligation
  • Legitimate interests

Under UK GDPR:

  • Consent
  • Contractual necessity
  • Legal obligation
  • Legitimate interests

7. Sharing of Personal Information

We may share personal information within the Chisl Group (including UK and South African entities).

We do not sell personal data.

8. International Data Transfers

Personal data may be transferred between South Africa and the United Kingdom. We implement appropriate safeguards to ensure adequate protection.

9. Cookies and Website Tracking

  • Improve website functionality
  • Analyze usage
  • Enhance user experience

Our website is hosted on Squarespace, which may collect technical data such as IP addresses and analytics data.

10. Data Retention

We retain personal data only as long as necessary for business and legal purposes.

11. Data Security

We implement appropriate measures to protect personal information.

12. Your Rights

You may request access, correction, or deletion of your personal data, and object to processing where applicable.

Contact: compliance@chislgroup.com

13. Complaints

Complaints may be lodged with relevant data protection authorities in South Africa or the UK.

14. Changes to This Policy

We may update this policy periodically. Updates will be posted on this page.

15. Contact

Email: compliance@chislgroup.com